Information

Services, Guides & Policies

the Friends of Iolani Palace provides services, facilities, and policies in keeping with the mission of The Friends as a non-profit, historical and educational institution. The Friends reserve the right to deny requests for services and functions on Palace property that are not in keeping with its purpose.

Effective July 1, 2015 “Smoking, Use of Electronic Smoking Devices, or Use of Tobacco or Betel Nut Products (is) Prohibited by Law” in all state parks including Iolani Palace grounds.

Guidelines: 

Visitors are welcome to photograph the Iolani Palace interior, exterior and grounds for personal use; however, flash photography and video are not permitted inside the Palace.  For the safety of our visitors and collections, Iolani Palace prohibits the use of tripods or monopods.  Monopod selfie sticks are included in this policy. This is a preventive measure to protect visitors and objects, especially during crowded conditions. We encourage museum visitors to take selfies and share their experiences—and leave the selfie sticks in their bags.

We welcome children 4 years old and younger during audio tour hours.  They must be in a front-held infant/child carrier worn by an adult at all times or safely strapped in a stroller provided by Iolani Palace.  There is no charge to use the Palace strollers and personal strollers are not permitted inside the Palace.

Not allowed; large bags, backpacks, luggage, food and beverages.

Facilities & Ground Use

Curatorial & Archival Services

Photography & Videography

Lost & Found Items

Items that are found and left behind by our guest are immediately taken to Security.

Items of little or no value are not saved. Food and drinks are disposed of. All items are held for no more than 30 days. All unclaimed items left over 30 days will be disposed of or donated to local charity.